About Us
At BenchmarkIT, we specialise in IT benchmarking services designed specifically for Australian organisations with 500 or more employees. Our mission is simple: to help IT leaders measure what matters, compare with peers, and drive real, measurable improvement.
Our story is grounded in over 20 years of experience. We began as Peerless IT in the UK, where for 17 years we delivered trusted, independent advice to mid-sized and large organisations across industries. Over the past 3 years, we’ve brought that expertise to Australia, trading as benchmarkIT, and focusing on the unique needs and challenges of Australian enterprises.
We are not a market research firm. We are practitioners — experienced IT professionals who have worked on the ground, inside real organisations, navigating real challenges. Our team brings decades of hands-on expertise delivering IT strategies, operational improvements, and digital transformations across a wide range of industries in Australia.
We understand the Australian IT landscape — its pressures, its pace, and its potential. That’s why organisations trust us to provide benchmarking that goes beyond theory. Every insight we deliver is grounded in real-world performance, not hypothetical frameworks or imported models that don’t fit the local context.
Our Unique Advantage: Benchmarking Data That Drives Action
What sets us apart is our proprietary IT benchmarking database, built specifically for the Australian market. We collect, analyse, and maintain up-to-date data on how IT departments across the country are performing — in areas like service delivery, cost efficiency, innovation, security, and user satisfaction.
This benchmarking isn’t just a snapshot — it’s a strategic tool. It allows you to:
- Understand how your IT function compares to others in your industry and size
- Identify strengths, weaknesses, and untapped opportunities
- Build evidence-based business cases for investment or change
- Set targets based on what’s actually achievable in similar organisations
And because our benchmarks are drawn from real organisations doing real work, they’re practical, relevant, and immediately actionable.
We Drive Real-World Transformation
Our work doesn’t stop at the data. We help organisations turn insights into outcomes. From aligning IT with business goals to improving delivery models, reshaping teams, or optimising spend — we help you implement change that makes a measurable impact.
Many consulting and research firms deliver reports. We deliver results. We partner with CIOs, IT managers, and transformation leaders to ensure their IT functions are fit for the future — and firmly grounded in the realities of today.
Let’s Start a Conversation
Whether you’re preparing for a strategic review, planning a transformation, or simply want to know how your IT department compares to your peers — we’re ready to help.
Get in touch to learn more about our benchmarking services and how we can support your next step forward.